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Frequently Asked Questions

§ Used Parts

What if I can't find the part I'm looking for?
You can make a parts request [here], and a customer service rep will double check our inventory. New inventory is added every single week, so make sure to check back next week.
Yes. All of our used parts (including electronic parts) come with a 30 day warranty. Bearings, bushings, gaskets, seals, cables, petcocks, bulbs, clutch plates, sprockets, pistons, and rings are all wear items and are not guaranteed by us unless stated specifically that they are good in the listing. All parts are used unless otherwise noted in the listing description. We believe in honest and fair deals. We stand behind our products. If you have an issue, please contact us and we will make it right. That’s our guarantee.
Yes. If the part is available online, it is available for purchase. The only acception to this is rebuilt products that are out of stock. You will see an option to email us, indicating you are interested in getting one of these rebuilt.

§ Rebuilt

Are rebuilt engines in stock?
Power Sports Nation has the ability to freshly rebuild over 270 engines. Check inventory on the website, or contact customer service, for detatils on a specific build.
Yes. Rebuilt items come with a 90 or 180 day warranty unless otherwise noted.

§ Power Sports Nation

Is PSN legit?
Power Sports Nation is a FULLY licensed and bonded power sports dealer in Nebraska. We have over 15 years in the business with amazing positive feedback, customer satisfaction, and a vast number of repeat customers. We support the sport, and we race and ride ourselves! You can trust that we are legit!
Power Sports Nation is an ATV/UTV parts dealer. We provide good used parts that are inspected, cataloged and stored indoors. We also provide a number of high quality rebuilt items (engines, transmissions, etc) using only OEM or better parts in our rebuilds.

§ Discounts

Does PSN offer dealer discounts?
Yes. Dealer discounts are availible for existing customers. If interested in setting up a dealer account, please call in at 402-371-7002 and speak to one of our customer service representatives.
PSN does often use sales with coupon codes. If you have a coupon code, you can receive discounts for online orders. Any other discounts or clearance sales aside from our dealer discounts program need to be ordered over the phone.

§ Orders & Order Status

How can I make an order?
You can order online through our website or by calling one of our customer service reps at 402-371-7002.
  • Mon-Fri: 8:00am – 5:00pm CT
  • Sat- Sun: Gone Riding
It is helpful to have the Make, Model, Year, and Engine size of the machine you need parts for, VIN # and/or Model # can be of assistance, or Original Equipment part #.
Your card is stored in the website for frequent purchasers. If you only order occasionally the card information will go away after 30 days.

§ Shipping

Does PSN offer free shipping?
Yes. We offer free standard shipping within the Continental U.S. on all newly listed inventory excluding large motor-freight items. Standard shipping time is 1-4 business days.
Consider looking into a freight forwarder. We can only ship to the lower 48 continental USA.
Yes. A tracking number will be sent to your e-mail at the time of shipment. Your item will be shipped using FedEx (for larger items) or USPS (for smaller items). You can enter your respective tracking number [here].
Parts will ship the next business day after ordering. Overnight orders must be taken before 3:00 pm CST to qualify for same-day shipment.
Yes. Large items such as side-by-side frames, roll cages, side-by-side boxes, large ATV frames, large engines, and heavy engines will ship by Motor Freight.
  • All products that must be shipped via freight (large and heavy items) have no additional cost as long as a business address is provided.
  • No freight shipment will leave our facility until we have verified the address provided meets the proper criteria for commercial freight shipping.
  • Business address must have a loading dock or a forklift to unload product from the trailer. The business address must be in a business district.
We do have options to deliver outside this criteria at an extra charge to the customer. All fees must be collected before shipping.
  • Private Residence – $102 per occurrence.
  • Limited Access Locations – $102 per occurrence (schools, hospitals, businesses outside a business district).
  • Life Gate Service – $102 per occurrence (if your item is too large and you are shipping to a private residence this may be required to remove the item from the truck).
Feel free to call in and check with us to see if your location qualifies for free shipping.

§ Returns & Refunds

Can I make a return?
Yes. Items must be returned within 14 days of receiving the item, or the sale is considered final. All returned items require a Return Merchandise Authorization (RMA) number, which you can get by calling us at (402) 371-7002. Items sent without an RMA number will not qualify for a refund. Unless it is our mistake, all returns are subject to a 20% restocking fee or the equivalent of shipping/fees if that amount exceeds 20%.
No. International returns will not be accepted.
Yes. All items purchased from PSN are returnable.